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Common Tumble Dryer Faults

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Fault Diagnosis

Click on your specific tumble dryer fault to see causes and solutions.

Safety First! Please make sure that you’ve switched off your appliance and disconnected it from the mains before beginning any repair.


No functions

  • No power to appliance
    Check mains lead, plug fuse and wiring, and mains outlet. 
  • Door switch faulty
    Verify nothing is blocking the door catch. If not, replace the faulty door switch. 
  • Timer switch faulty
    Reset timer and try again. If the symptoms persist, replace the faulty timer switch, or contact a qualified repairer. 
  • Delay timer faulty
    If a delay timer is fitted, check that it has not been reset. If the symptoms persist, replace the faulty delay timer, or contact a qualified repairer. 

 


Timer turns, but no drum rotation

  • Drum motor faulty
    Contact a qualified repairer. 
  • Drum belt snapped
    Contact a qualified repairer. 
  • Timer switch faulty
    Reset timer and try again. If the symptoms persist, replace the faulty timer switch, or contact a qualified repairer. 
  • Reversing timer faulty (if fitted)
    Reset timer and try again. If the symptoms persist, contact a qualified repairer. 

 


Clothes not drying, but drum and timer both turn

  • Thermostat faulty
    Contact a qualified repairer. 
  • Heating element faulty
    If there is some heat when a high setting is selected, the element may be faulty. Replace the faulty element or contact a qualified repairer. 
  • Thermal cut-out fuse operated
    Wait 15 minutes and try again. If the symptom persists, replace thermal fuse if accessible. Otherwise, contact a qualified repairer. 

 


Clothes slow to dry

  • Heating element faulty
    Contact a qualified repairer. 
  • Heat control switch faulty
    Contact a qualified repairer. 
  • Restricted air flow
    Clean the lint filter and check the vent pipe. 
  • Machine overloaded
    Consult your manufacturer's instructions for correct loads. 
  • Over-wet clothes
    Make sure clothes are spun dry before tumble drying. 
  • Thermostat faulty
    Contact a qualified repairer. 

 


Clothes overheat or burn

  • Thermostat faulty
    Contact a qualified repairer.  
  • Thermal cut-out faulty
    Contact a qualified repairer.  

 


Clothes tangled or creased

  • Reversing timer faulty
    Turn the machine off and on again. If symptom persists, replace faulty timer or contact a qualified repairer. 
  • Timer switch faulty
    Reset timer and try again. If symptom persists, replace faulty timer or contact a qualified repairer. 

 


No delay operation (if fitted)

  • Delay timer faulty
    Contact a qualified repairer.  

 


Odours

 


Noisy operation

  • Object in drum
    Open and remove object. 
  • Worn bearings
    Contact a qualified repairer.

 


Dryer runs with door open

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