Answer this Question (2 Answers)

• It may seem obvious but turn off the iron and wait for it to cool first. The boiler cap screws into the side of the unit and has a (pink) plastic covering over it so you don't burn yourself when using the iron. This gets really hot in use. Overtime the plastic can crack and just come away from the brass leaving it spinning and impossible to remove to empty/rinse or fill the machine. You need to either break the plastic off with a pair of pliers or if cracked use a medium size screwdriver to split the plastic open and pull it off revealing a nut. Then use an adjustable spanner or pliers on the nut to undo the screw, then dispose of in the bin. Order a new part from espares. Job done!!! 😀 By Daz_a_boy - Herts - 18 February 2014
• 

  Chris at eSpares says...

  Try your local hardware or DIY store for a strap wrench to help arthritis suffers remove bottle tops. with this you may be able to provide enough purchase to unscrew and remove the top.