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The previous answer (video) does not seem to answer the question. I have the same problem, which would seem to indicate a broken spring as shown in the photo. Before I order this, where is it and how does one get to it and replace it?
Answer this Question (1 Answer)
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Chris at eSpares says...
To Answer your question and source the exact part you require please provide us with the following information: Appliance make, model and serial number of your appliance. For further help visit the "Finding Model Numbers" page on our website here: http://www.espares.co.uk/findingmodelnumbers. Alternatively please copy and paste this link into your web browser.
Dishwasher Door Spring Stock Number: ES109697
Genuine spare part for select models of Siemens, Bosch and Neff dishwashers
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