Skip to main content

Call 1800 936 660

Fix A Leaky Washing Machine

A leaking washer can spell disaster for any home, and if you have entered the kitchen only to be greeted by a puddle of water - which has clearly escaped from your washing machine - it can be the cause of a big headache and wasted time for you to get it resolved.

By following our diagnosis video and the advice in this article you should be able to repair your washing machine without that hefty call out charge or stop you from considering the purchase of a new appliance.

Our easy to follow diagnosis should help you back onto the road of clean laundry again in no time.

Cause 1

Door Seal

The door seal on your washing machine door can deteriorate over time - especially when dealing with high-temperature wash loads.

Wear and tear can occur when unloading heavy washing and from frequent use or if small objects like coins are not removed from clothing that enters the wash drum.

Just follow these initial steps to see if you can identify if it is the seal that is causing you the problem.

  • Look for tears to the lip of the seal that contacts the door glass
  • If no damage is found carefully pull open the folds of the door seal and look for signs of a hole or damage
  • If you find any damage on the gasket you will have to replace it

Okay then, so maybe some bad news if you do need to replace the door seal - but we have some good news for you to go with it...

Luckily eSpares has a huge range of washing machine door seals, which can be purchased to help restore your machine back to its former glory and stop those leaks from happening.

Not only that, but you can also check out our step-by-step guide on how to replace the washer gasket yourself, helping to save you valuable time and money!

How To >

Cause 2

Detergent Dispenser Drawer

If you’ve followed our other steps, but you’re still being plagued by a leak, direct your attention to the detergent drawer!

If the leak occurs at the end of a wash programme (usually during the rinse stage), then follow the steps below:

  • Remove the soap drawer.
  • Take a torch and point it upwards from inside the drawer housing. You should see a number of holes which work as the water jets, these spray water to wash the detergent and conditioner into the drum
  • If not regularly maintained excessive mould build up can deflect the water, consequently causing it to flow from the dispenser and out of the machine.

For basic maintenance simply:

  • Use a dish brush and machine cleaner to give the drawer housing a good scrub ensuring not to miss the jets.
  • Don’t forget to also scrub away any muck from the dispenser drawer.

For a more detailed guide on how to remove mould from inside, you can see our How to Clean a Smelly Washing Machine video.

If you have found that the dispenser drawer is damaged though, and needs to be replaced you can browse our range of replacement detergent drawers within our washing machine spares.

We also show you how to replace the dispenser drawer in your washing machine yourself, just have a look through our How To video below.

How To >

Cause 3

Hoses

If water is appearing during the wash cycle below the cabinet of the machine, and the door seal isn’t damaged, it could be a problem with the hose.

Over time the hoses in an appliance may deteriorate - and for you to best identify if the cause of your excess water is related to faulty hoses, just follow our steps below:

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

Start a cycle to allow the washer to fill with water and quickly disconnect the electricity.
  • Remove the back panel of the washing machine to try to pinpoint the leak.
  • Check the hoses for any visible signs of damage caused by rubbing or possibly pest damage.

If the hose on your washing machine needs replacing, you can see our range of spare hoses within our washing machine spares offering, so you can soon get your washer back into working order.

To see us replacing a drain hose on a washing machine, we have an easy video below that will show you the steps you need to take to fit your new replacement correctly.

How To >


Cause 4

Filter

Another reason your washing machine may be leaking water could be due to a damaged filter seal, which is located in the pump chamber. To get to the filter there is usually a door at the bottom right-hand side (but this depends on your actual model of course).

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

  • You will need to drain the water from the filter and make sure you place a tray or towels underneath to collect any excess water, better to be safe than sorry.
  • Check for any signs of damage to the filter seal, any damage would have an impact on its ability to make a watertight seal.
  • Make sure the filter and its housing are in good condition and the filter is replaced properly to stop water from seeping out.

If you’re unable to stop the leak, then it might be time to replace the filter assembly. Not all bad news though, as you can browse our extensive range of washing machine filters within our offering of washing machines spares on eSpares.

See our Washing Machine Pump and Draining diagnostic video

How To >