Skip to main content

Call 1800 936 660

Dishwasher Basket Keeps Dropping

We’ve all been there haven't we...overloading the dishwasher basket so that we can skip that second cycle. Well, you might think you've made a clever choice at the time - but if you are unlucky you might actually have damaged some of the components carrying the basket in the dishwasher during the cycle.

Now with a faulty dishwasher basket, it will be difficult getting any of the dishes washed. If your dishwasher baskets keep dropping out of place, don’t fret as we have investigated the most common faults which can arise and cause this to happen.

Cause 1

Basket Wheels

It shouldn't come as a shock to you that the basket wheels in your dishwasher may start to crumble away. This is actually a common issue, as over time they can become brittle and fall apart - due to heat deteriorating the plastic, and also due to the weight it has to carry on a daily basis.

If you have come to use the dishwasher, but are finding that the baskets are toppling over one another, we can help you get things standing again. Here is a couple of steps to check to see if it is the basket wheels that are causing the issue.

  • Freely moving basket wheels - if you’re having to fight with the basket when pulling them out or you keep discovering wheels on the floor; the most likely cause will be the wheels.
  • If a wheel has cracked, loose or broken it will need replacing. With effortless movement in your basket wheels, you won't have to worry about doing the dishes after dinner again. 

If you have looked through the advised steps above, and have determined that you do need to replace the basket wheels, then there is no need to panic. Fortunately for you, we have a wide selection of replacement basket wheels within our excellent range of dishwasher spares on the eSpares website.

How To >

Cause 2

Rail Support Wheels

If you have initially checked the basket wheels are running smoothly, you can then start suspecting that the rail support wheels on the tub inside may be causing the issue.

The wheel guides are attached to the side of the cavity and help the basket wheels glide inside the rail when the basket is pulled out. 

Safety First! Please ensure that you have disconnected the appliance from the mains before starting any repair.

If you require replacement support wheels, you can head over to our online catalogue of dishwasher spares - where you will find a wide selection of rail support wheels to hopefully help restore the movement of your baskets inside your dishwasher again.

If you enjoy a bit of DIY, you can watch our video guide on how to remove and replace your dishwasher basket rail support wheels.

With the help of eSpares, your dishwasher will soon be back to getting your dishes sparkling clean again in no time!

How To >