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AEG Washing Machine Error Code E21/E22/E23/E24

Washing machines allow us to effortlessly clean our clothes without you having to do any of the hard work. Hence the reason why when the washer breaks down, it almost feels like the end of the world.

If your washing machine is beaming at you with either an E21/E22/E23 or E24 error code, then most likely there is a problem with draining the water. Now that can be an issue if you’re waiting on the kid's school uniform to wash. To help identify the causes we have investigated the more common faults which may arise.

Hopefully, by reading this article we may be able to get your washer to lose the water weight so that it’s ready for the next cycle.

Blocked Filter

Most washing machines won’t start a spin cycle until they’ve fully drained the water from the wash.

If your machine is draining very slowly or not at all the most likely cause is a blockage somewhere in the drainage system and the most common is the filter.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

The best way to check if your filter is blocked is to:

  • Drain the water from the machine by lowering the drain hose below the water level to a bowl or your machine may have a drain hose near the filter
  • Place a towel under the filter and pull the filter out to remove any debris that may have gathered. 
  • Check the pump impeller inside the housing turns freely and is not obstructed.

eSpares Top Tip: Check your filter as part of your regular maintenance to ensure your washer runs smoothly and ensure no drainage problems.

If the filter is damaged a replacement will need to be fitted, and you can see our extensive range of washing machine filters here within our extensive selection of washing machine spares.

For a more detailed guide on how to diagnose draining and motor problems in your washing machine, watch our helpful video that is sure to aid you in fixing your washer.

How To >


Pump

The washing machine needs to drain the water for it to finish the program. If this is not happening, you could be faced with a faulty drain pump. In this case, you will likely need to replace the drain pump to get your appliance working properly again. Fortunately, we have a couple of articles to help you fix this issue.

Safety First! Please make sure that you have switched your appliance off at the mains before starting your repair.

It's always a good idea to make sure your drain pump is faulty before going ahead and replacing it. That's why we have a guide on how to use a multimeter to test a washing machine drain pump, which will help you determine whether or not the pump is actually faulty before removing it and fitting a new one.

If a replacement is needed, head over to our extensive range of spare washing machine pumps to get the replacement you need. Then take a look at our guide on how to remove and replace your washing machine's pump via the button below.

How To >