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How to Open a Washing Machine Door That's Stuck Closed

If your washing machine door sticks the damp washing can quickly build up bacteria and mould.

Our video show a number of ways to release the door and allow you to be able to repair the problem without an expensive engineer visit.

We’ll talk you through how to successfully release the door without damaging your washing machine.

This video shows an example on how to remove or replace the part on a typical machine, some models may be different but the procedure should be similar.

What You Will Need:

  • Gloves
  • Nylon Trimmer line or similar
  • Old Credit or Store card

Step 1 - Switch Off Your Appliance

Safety First! Please ensure that you have disconnected the appliance from the mains before starting any repair.

Method 1 - The Sticking lock

Most washing machines use a thermal lock which releases the lock after two minutes from the cycle finishing.

If that is your problem turn the machine off wait five minutes and try again, If the problem persists you can gently strike the door to activate the lock.

If the problem returns you will eventually have to replace the lock itself.

Method 2 - The Broken Internal Handle (Using a Cord)

Then by pulling the loop away from the door you should then be able to pull the hook towards the door opening releasing the door.

Method 3 - The Broken Internal Handle (Using a Card)

Using an old credit card or store card to push the hook in; feed the credit card in between the door and the frame of the machine.

Some locks on washing machines have a ridge that the card may catch but with a little patience you may ease past and contact the hook, then push to release.

Method 4 - The Broken External Handle (Released From Inside)

If the previous methods have been unsuccessful or the handle is fitted on the edge of the door then the latch hook needs to be moved away from the door opening this method may help.

Remove the top of the cabinet and identify the lock, look carefully for the end of the metal hook passing through the lock.

Use a small screwdriver to carefully move this tip in the centre of the lock away from the door opening it.

Once The Door Is Released

You can now inspect the handle and replace it as shown in our video How to fit a washing machine door handle

If the handle is not damaged watch this video How to replace the door interlock and door release mechanism to replace the lock. 

Final Comment From eSpares:

We hope you have found this video useful in helping you open the door and in identifying the issue with your washing machine - for all related spare parts you can see the washing machine area on the eSpares website.

You can also view lots more helpful articles and videos in our Advice Centre


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